Customer strategy in the age of AI

Live webinar • Wednesday • Nov 20 • 12pm ET

David Edelman joins us to discuss his new book with Mark Abraham:

Personalized: Customer strategy in the age of AI

In this webinar you'll learn:

• The five promises of personalization
• How different types of AI fit into the personalization story
• The real business value at stake in AI personalization
• What you need to know to embark on this journey